Refund Policy

1. 30-Day Return Guarantee

If you’re not happy with your order for any reason, you can request a refund within 30 days of delivery.

We accept all items, in any condition, whether they are opened, used, or unopened.

2. No Exclusions

There are no exclusions.

3. How to Request a Refund

To get started, just email customer service at info@rowclothes.com with your order number. We’ll send return instructions if needed.

4. Sending Items Back

Returns should be sent to:

212 E 22nd St #1470, Cheyenne, WY 82001, United States
Customers are responsible for return shipping unless the item arrived damaged or incorrect.

5. Refunds

Once your return is received, we’ll issue your refund to your original payment method within 1–5 business days. It may take an additional 7–10 business days to appear in your account.

6. Damaged or Incorrect Items

If something arrives damaged or not as ordered, email us at info@rowclothes.com within 7 days with your order number and a photo. We’ll fix it or refund you fully, including return shipping if needed.

7. Still Have Questions?

We’re here to help. Email us anytime at info@rowclothes.com.